Who are we

Simplify Reality is a revolutionary tool that aims to change the way customer service is handled. We help transform customer service operations of small, medium and large enterprises around the globe.

who
what
What we do

Our mission is to provide simple yet scalable cutting-edge solutions, for customer communication.

How we Work

Simplify Reality is installed in your customer service platform. It interacts with the customer database of your company. We will guide you throughout the onboarding process from installing the APIs, we will respond to customers' through varios channels such as SMS/text, chat, WhatsApp & social media.

how
who
Who are we?

Simplify Reality is a revolutionary tool that aims to change the way customer service is handled. We help transform customer service operations of small, medium and large enterprises around the globe.

what
What we do?

Our mission is to provide simple yet scalable cutting-edge solutions, using Artificial intelligence and Machine Learning, to automate customer service and reduce human dependency.

how
How we do?

Simplify Reality is installed in your customer service platform. It interacts with the customer database of your company. We will guide you throughout the onboarding process from installing the APIs, to training the system and deploying your automated customer service tool. Once the system is fully trained, it will respond to the customers’ queries through various channels such as SMS/text, chat, WhatsApp.