Benefits of Simplify Reality

Address your customer’s needs faster than ever
with your Personalized Know-It-All

Consistent and Reliable Support

Through machine learning technology, we help address your customer’s specific needs, allowing you to reallocate and reduce your operational expenses by 50%.

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Resolve up to 80% of Customer Queries Instantly!

We simplify your reality by minimizing time to resolution and providing cost-effective customer service because we understand happy customers are loyal customers!

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24/7 Support. No more Wait Times or Time Zones!

Our AI provides on-demand customer service making your call center 24/7, 365 days a year, to address your customer’s queries, whenever they choose to interact with your brand

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Optimized Employee Effort

Free up your team’s time to focus on what they do best – building better relationships with your customers.

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Channel Agnostic Interactions

Engage with your customers across any channel and leave them wanting more from a positive brand experience

Smarter solutions for smart services

The Simplify Reality approach is flexible and
scalable to meet the needs of any business

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With Simplify Reality, we expedite your time to resolution on customer queries, letting your customers focus on enjoying their experiences

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With Simplify Reality, you can ensure your customers’ get their needs met – across any channel, at any time of the day

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With Simplify Reality, we take your customer queries and turn them into business class experiences.

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The Simplify Reality AI solution provides complete confidentiality built with data security, top of mind

Say hello to your new best friend

Customer Has a Request

Being available for your customer’s needs across every channel can be overwhelming! We simplify your reality by allowing them to interact with you across any channel while consolidating their needs onto one simple dashboard for you

AI Gets To Work

Why DIY, When You Can AI? Today’s consumers have an average attention span of 8 seconds. Make them count- with our solution, we integrate all of your customer’s queries and address up to 80% of them in mere seconds

Data-Driven Insights

Through machine learning, we analyze your customer’s intent and sentiment while capturing key data points for advanced predictive analysis so you can anticipate your customer’s needs before they do

Win Customer Loyalty

At Simplify Reality, we understand Happy Customers are Loyal Customers. Our automated solution provides efficient answers to your customer’s queries, that are not prone to human error, leaving your customers happy with consistent results!




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